Telephony

IP telephony technology allows to make calls anywhere where there is an internet. No special equipment needed, just a PC, smartphone or laptop and headset. An unlimited number of voice lines and numbers, savings on the equipment and flexible tariff plans help you to save money and boost business efficiency.

Datagroup’s Virtual PBX can completely replace your existing office PBX and even surpass it. IP telephony technology can be used for scaling, deployment and changing of telephone network settings, without spending money on additional equipment. All you need is an internet connection. With Virtual PBX from Datagroup, you won’t ever miss a customer call again. Favorable payment terms and no need to invest into new equipment helps you to save time and money and improve your overall efficiency. Consolidate your regional offices into a single network in one working day, set up a call center and improve your customer service using virtual PBX from Datagroup.

0-800 numbers are used to organize a convenient, nationwide customer communication line, where customers can call you free of charge regardless of their operators own tariffs or geographic location. This is the optimal solution to set up your own hotline or call center, and to conduct major marketing studies. You can choose any easy-to-remember number, and the absence of connection fees, high simplicity, and favorable payment terms make this service as convenient as can be. It is also available anywhere in Ukraine.

0-900 number is a great solution for paid customer consultations. Datagroup is a direct provider of this service, so you can be sure of the transparency of settlements and service stability. Every customer call is readdressed to specified numbers at favorable tariffs, and you receive all calls at your stationary or mobile number, with no need of investment into additional equipment. The service is available anywhere in Ukraine.

Use the SIP Trunk service to arrange an unlimited quantity of multi-channel numbers to communicate with your colleagues, customers, and business partners. This service is easily scaled according to your needs and allows SIP Trunk numbers to be connected from different cities in Ukraine. Digital data protocols provide high communication and voice/video transfer quality. This service is also available for 0891 numbers that are not tied to Ukraine geographically. Our SIP Trunk can help you to transit from an analog telephone station to a high-quality and advanced IP PBX, which reduces telephone communication expenses thanks to favorable tariffs and no additional expenses for the equipment. This is the ideal solution for deploying office telephony to match modern business requirements.

Datagroup offers customized, turnkey solutions in development of telephone communication line according to your specific needs. Number redirection, call identification, and missed call recording features enhance communication efficiency with employees inside the and external customers. We guarantee transparent payments, favorable tariff plans and reliable service regardless of weather conditions and line load. The service can be easily adjusted and connected with other ІТ&T resources of your company.

A reliable solution to connect a standard office PBX to the national telephone network. Our experts specialize in arrangement of telephone calls and call centers based on ISDN PRI technology, and can help you to establish a corporate telephone network with short numbers that meets all your business needs in shortest time. You can connect thirty single stream channels to the PBX and save costs on incoming calls thanks to transparent and favorable tariffs. These solutions do not require any extra expenses, as our office PBX ISDN PRI operates reliably without any additional investments.