Being in touch with customers, listening to their needs and requests is extremely important for large businesses in any segment. Providing round-the-clock support to your target audience will be easier and more comfortable if you connect the 0800 phone. The line will be available to subscribers all over Ukraine.
It's reachable from either stationary or mobile phone of any operator.
0800 number: what it is and how it works
0800 number in Ukraine for large businesses is a multi-channel node to which a special code is assigned. The company can simultaneously receive and respond to a large number of incoming calls from customers, and be available for feedback anywhere in Ukraine. This is a way to improve the quality of service, improve it, and learn how to improve the product from your customers.
0800 number for clients is a free phone line available from any gadget (mobile, stationary), regardless of the availability of money in the account. A convenient way to get exhaustive advice on the issue of interest, advice on how to solve the problem, to leave a review about the activity, impression of the company, to order a product or a service. When calling the 0800 number, you just need to wait for the operator to respond.
Which segments of large business need the 0800 number
Connecting the 0800 number for large companies means creating a high-quality customer support service with the ability to receive calls from subscribers 24/7, forming the correct operator work schedule.
Alternatively, you can specify the hotline phone number. So that customers can report violations, fraud, unethical behaviour on the part of the company's employees, and the low quality of service. In this case, the company's management will be able to quickly eliminate misunderstandings and see the situation through the eyes of the customer.
The 0800 number is also suitable for organising a large-scale call centre to inform customers about promotions, social surveys or various marketing studies, updates in the company's work.
Most often the 0800 number is used in the following business segments:
- electronic commerce (online stores);
- banks or various microfinance organisations;
- insurance and consulting companies;
- travel agencies;
- aviation companies and others.
Free phone line is the best option for organising a remote help desk, so that the customer can get answers to the most important questions, reliable information from the company's official source.
After connecting, a voice menu with prompts is activated, where the customer selects the section or the service they need, a couple of minutes of pending music, and a live operator is connected.
In order to monitor the quality of the operators' service, the company reserves the right to record telephone calls from subscribers.
Connect the 0800 number: advantages of the service for large businesses
You can buy the 0800 number from the verified Ukrainian operator DATAGROUP. Connecting a free customer phone line gives large businesses representatives the following advantages and benefits:
- Operating area — all of Ukraine. For companies with multiple branches — excellent opportunity to analyse the incoming calls.
- You don't need to buy several different numbers, just rent one multi-channel 0800 number.
- Saving financial resources. The cost of one 0800 number will be several times less than the monthly payment number tariffs with different operators.
- The client company can choose a lucky or required combination of digits to be included in the number.
- You don't need to pay extra for advertising. It is enough to indicate the number on the company's website, in printed advertising materials, and leaflets.
- The company gets an effective channel of communication with customers, which will increase the efficiency of promoting products and services.
Large companies can use such a phone line to increase brand trust, recognition, and create a positive image in the market.
How to buy a 0800 number in Ukraine
You can buy a business number from DATAGROUP by calling one of the specified phone numbers or simply by leaving a request on the site.
The company's specialists will give personal assistance to you in choosing the optimal tariff plan. They will promptly connect you to the system. They will provide an exhaustive consultation on the possibilities of managing the 0800 phone line.
0800 number from DATAGROUP means best prices for your business
The price for the 0800 number depends on the selected tariff package. You can always find out the details and prices for the services in the tariff package from the DATAGROUP consultants.