Our experts will help you to organize the hotline for your users, processing of technical support applications and orders.
Operators of our outsourcing call center can handle every request of your customers according to preset standards.
They can record each complaint and pass it to the relevant employees of your company, which saves time.
Calls are accepted around the clock, so none of your clients remain without attention. This will increase loyalty and bring reputational benefits to your company.
Our operators are constantly improving their qualification, attending trainings and tutorials so you can be sure that they are efficiently processing each appeal.
Sms and Viber-messaging is an effective tool of informing your potential and existing customers about services, special offers, innovations and changes.
IVR service allows you to save time on routing calls within the company and to inform customers without the need to involve many specialists.
Web chat and email support for users is a tool for convenient real-time communication with customers when they are on the website of your company and are most interested in receiving the information.
Dedicated operator group is a turnkey call center for your business based on our hardware and software that involves our best specialists. You control the selection, training and testing of personnel according to your standards. You also have full access to the statistics as well as an opportunity of listening to conversations remotely and tracking the workload and personal effectiveness of operators.
Prices for Incoming calls as a product
The cost of the service depends on the individual features of the project. Our specialists will prepare the calculation after clarification of all details. You may send an application on our site or get consultation by calling the hotline at 0 800 211 000.