Incoming calls

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Our experts are here to help you to set up a hotline for your users, processing technical support queries and orders. Operators at our outsourcing call center can handle every customer request according to preset standards – including knowing when to pass it on to the relevant employees in your company, which saves time. Calls are accepted around the clock, so none of your customers are left waiting. This increases customer loyalty and improves your company reputation. Our operators are constantly improving their service, attending training sessions and tutorials to give you peace of mind when it comes to handling your customers.

Additional services

SMS and Viber instant messaging is an effective tool for informing your potential and existing customers about services, special offers, innovations and changes

IVR saves time on routing calls within the company, and helps inform customers without needing to speak to a representative

Web chat and email support provides convenient, real-time communication with customers when they are on your company website and are most interested in receiving information

Dedicated operator group is a turn-key call center for your business, operated by our best specialists. You control the selection, training and testing of staff according to your standards. You also have full access to the analytics, as well as the opportunity to listen to calls remotely and track the workload and effectiveness of operators.

Prices for Incoming calls

The exact cost will vary per project. Our specialists will prepare a quote for you after verifying all the details. Make a request via the button below or call us on 0800 211 000.