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Your location Kyiv?
How to find out the number of your personal account?

To find out the account number, you can:

What to do if a payment is not credited to your account?

Please call 0800 21 00 00, email our tech team, or fill in the form via the green button below.

What if the account number was entered incorrectly when making a payment?

When paying for services, you are personally responsible for entering the correct account number. To revoke/return the payment, please contact the support center or the payment system itself.

How to activate the service "on credit"?

Visit private office and log in. In the "Subscriber" section, click "credit". This service is provided on the 3th day of each month.

How to receive and pay the invoice?

Methods of receiving the invoice:

Payment methods:

  • via a personal account through the payment system’s site
  • via ATMs and bank branches

How to return the funds?

To return the funds, you must submit a written application to Datagroup’s customer service center in person. The refund will be made within 15-30 calendar days from the date of receipt of the application.

How to check the balance?

to Check the balance, you can: 

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