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  • R
  • Rivne
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  • Svitlovodsk
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  • Starokostiantyniv
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  • U
  • Uzhhorod
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  • Cherkasy
Your location Kyiv?
How to choose a WI-FI equipment

Only properly-tuned and customized Wi-Fi equipment ensures the efficiency of the provided Internet services. That is why our specialists have prepared a detailed instruction and useful tips where you will find out:

  • what characteristics of the router should be considered;
  • what affects the speed of transmission;
  • which router should be purchased for your needs.

How to edit contact details?

You can leave a request on the website datagroup.ua or call the number 0800 21 00 00.

How to order an additional service "Static IP address"?

To get a static IP address in the private office choose the tab "Services", section "Internet" and activate the service. The cost is 60,00 UAH (including VAT).

How to suspend a contract?

For suspension of access services to the Internet, You can use private office (tab, "Subscriber").  For suspension of service and/or telephony,  please leave a request on the website datagroup.ua or call at 0 800 21 00 00.

How to disable or transfer services?

it is Necessary to leave a request on the website datagroup.ua or call the number 0800 21 00 00.

How to connect services?

To connect the service it is necessary to leave application form datagroup.ua in the section "Home" or at the number 0800 21 00 00, after selecting the voice menu number "1".

What information is needed to log in to your Personal account?
How to change tariff plan?

To change a tariff plan you can private office. To do this, go to  tab "Services", choose the section You are interested in and the required tariff for You, provided that Your account has sufficient amount to activate the selected package.

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