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  • B
  • Bar
  • Boryspil
  • Brovary
  • V
  • Vyshgorod
  • Vinnytsia
  • Volodymyr-Volyns'kyi
  • H
  • Hadiach
  • D
  • Dnipro
  • Z
  • Zhmerynka
  • Zaporizhia
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  • I
  • Izum
  • K
  • Kamianets-Podilskyi
  • Kyiv
  • Kovel
  • Koziatyn
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  • Kropiwnicki
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  • L
  • Lutsk
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  • M
  • Melitopol
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  • N
  • Netishyn
  • Nizhyn
  • Nikopol
  • Novi Petrivtsi
  • Novovolynsk
  • Novohrad-Volynskyi
  • O
  • Odesa
  • Ochakiv
  • P
  • Pokrov
  • Poltava
  • R
  • Rivne
  • S
  • Svitlovodsk
  • Slavuta
  • Starokostiantyniv
  • Shepetivka
  • U
  • Uzhhorod
  • C
  • Cherkasy
Your location Kyiv?
How to choose the right WiFi equipment?

Only properly-tuned, customized WiFi equipment ensures the internet services provided are working efficiently. That’s why our specialists have set out detailed instructions and useful tips so you can find out:

  • which characteristics of the router to consider
  • what affects the speed of transmission
  • which router you should choose for your needs

How to disable or transfer services?

Please call 0800 21 00 00, email our tech team, or fill in the form via the green button below.

How to suspend a contract?

To suspend your internet access service, visit private office under the "Subscriber" tab. To suspend your telephone service, please call 0800 21 00 00, email our tech team, or fill in the form via the green button below.

How to order an additional "Static IP address" service?

To order a static IP address, visit private office, select the "Services" tab under "Internet" and activate the service. The cost is UAH 60 (including VAT).

How to edit your contact details?

Please call 0800 21 00 00, email our tech team, or fill in the form via the green button below.

How to connect to services?

To connect to Datagroup’s services, fill in an application form via datagroup.ua under "Home". Or call 0800 21 00 00, and select voice menu number 1.

What information is needed to log in to your personal account?
How to change tariff plan?

To change a tariff plan you can private office. To do this, go to  tab "Services", choose the section You are interested in and the required tariff for You, provided that Your account has sufficient amount to activate the selected package.

Need help?