Quarantine continues, but we stay in touch!
On March 25, the Government took a decision to extend the quarantine in the country until April 24, 2020. With the aim to comply with the Government's decision and with a care about the health of all Ukrainians, we would like to inform that Datagroup subscriber service centers will no longer accept visitors until April 24.
All your issues (with no exception) you can fix remotely as follows:
our call center number 0 800 21 00 00 (24/7);
you can make a payment, check the account balance or change the tariff plan in a personal account;
you can also ask questions in our online chat on the company's official website or via personal account;
contact through private messages on our official Facebook pages;
send the questions to our email;
contact your personal manager if you are a corporate subscriber.
Our specialists and consultants continue to assist you 24/7 and to respond to any requests regarding billing or changes in service provision.
Also we would like to inform that all works on connection to Datagroup network and service works remain regular: we respond quickly to all requests and do our best to provide our customers with quality telecommunication services. The company specialists follow the recommendations of the Ministry of Health of Ukraine and have all the necessary personal protective equipment.
Stay at home, stay connected and stay healthy.